Add the Thistle Assistance app to your smartphone or mobile device so it’s always there when you need it. As it’s solely an information app, Thistle Assistance is free for everyone to use.
Before travelling, select the symbol which best reflects your disability or impairment and add a message to highlight the help you need to show to transport staff. It’s as simple as that. You can update or change the details you show at any time to reflect your personal circumstances.
You can now also add a message if you are exempt from wearing a face covering. See more info over at our travel safety page.